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Paras Electronics ensure that your personal data is handled securely. This privacy policy explains why we need your personal data and what we do with it. If you still have questions after reading the privacy policy, don't hesitate to contact us. You can find our contact details at the bottom of this page.
The privacy policy is updated from time to time so we recommend that you check it regularly to ensure you're aware of the latest information. The latest version can be found at this page (https://www.paraselectronics.com/privacy-policy).
RESPONSIBLE PARTY
Paras Electronics (“https://www.paraselectronics.com”), 393, Sir Mangaldas House, Ground Floor, Naaz Cinema Compound, Lamington Road, Mumbai – 400004, is the party responsible for processing the personal data as described in this privacy policy.
PERSONAL DATA
Personal data can be defined as any information that can be used to trace you as an individual. Paras Electronics processes the following personal data:
Your personal data is processed whenever you contact (or have contacted) Paras Electronics. We get various information directly from you whenever you visit one of our websites, create an account in our web-shop, subscribe to one of our promotions or services, or when you contact our customer service department.
If you're under 18 years of age, you'll need to show your parents this privacy policy and ask their permission before you can share any personal data with us in order to use our products or services.
RETURN AND REFUND POLICY
Electronic Parts do not come with any warranty or guarantee, hence their is no warranty or guarantee for parts and products sold on our web-shop.
Goods once sold cannot be returned. However, if any physical damage is reported it will be subject to standard verification and case to case basis.
PURPOSE AND RELEVANCE
1. Processing your order
When you order something at Paras Electronics, we need your personal data to process and deliver your order. We also need this information in case you want to return a product to us or have it repaired. For these reasons, we need to know your name, your gender, your address details (for delivery and invoicing), your telephone number, your email address and your payment details which includes things like your IBAN/account number, the account name and your credit card number.
In certain cases, we may also need a valid copy of your ID in addition to the personal details mentioned above.
Your personal data is required in order for Paras Electronics to create a sales agreement for you. We are legally obliged to keep this information for 7 years.
2. Creating a web-shop account
Paras Electronics gives customers the possibility to create a web-shop account which involves storing personal information like your name, your address details (for delivery and invoicing), your telephone number, your email address, your customer number and your user name and password.
In order to make your shopping experience as easy as possible, your account details are automatically linked to your orders so that you can easily arrange returns, add products to your Wishlist, and subscribe to our newsletters or loyalty program.
We save your account details to give you easy access and a seamless shopping experience in our web-shop.
3. Visiting one of our shops
All of our shops are constantly monitored by video cameras for security purposes. Images are stored for a period of 1 month and can be used in the event of suspected theft or fraud. They also ensure the safety of customers and employees by reducing the chance of threats, or aggressive or violent behavior.
4. Contact with Customer service department
Our customer service department is there to answer any questions you may have or offer advice on products you may wish to purchase. In order to help you as quickly as possible, we store your contact information and your calls as long as you are a customer with us or you have a webshop account with us.
Your telephone conversation with our customer service team can be recorded for quality and training purposes and we use these to improve our services. In addition, these telephone recordings can be used when investigating suspected theft or fraud and as evidence. Phone recordings are destroyed after a period of 1 year.
5. Providing you with relevant information
Newsletter and email
In order to inform you about our special offers and promotions, you can subscribe to our newsletters by providing us with your email address via our webshop or by adjusting the settings on your webshop account. Paras Electronics only sends emails to you when you have given us permission to do so.
If you are no longer interested in receiving emails from us, you can always unsubscribe by clicking the link provided at the bottom of the email or by the adjusting the newsletter settings in your webshop account.
Magazine and direct mail
Once you've ordered from our webshop, you can expect to receive mail from us occasionally. If you no longer wish to receive mail from Paras Electronics, you can unsubscribe online via the ‘Unsubscribe from Paras Electronics mailings’ page.
Online advertisements
Paras Electronics can provide you with the latest offers and product information during browsing by tailoring the website to your personal interests. We can do this by analyzing your surfing behavior and activities in our web-shop with the help of cookies. Exactly how this works can be found in our cookie policy.
Social media and communities
If you'd like to share your experiences with our products or services, you can do so on our website or via our social media channels.
You'll find Paras Electronics on sites like Facebook, Twitter, YouTube, Instagram, Google+ etc. Be aware that any information you share with these sites is available to the general public. For this reason, we recommend that you familiarize yourself with these company's privacy policies so that you know exactly what they do with your information and can adjust your settings accordingly.
To always give you the opportunity to adjust your permissions regarding the sending of relevant information and to give you access to our communities, this data is retained indefinitely.
6. Optimal online shopping experience
In order to offer you the best possible online shopping experience, Paras Electronics needs to use cookies. These are required to store products in your shopping basket or save details in your webshop account, for instance. By allowing us to use additional cookies, we can track your surfing behaviour and activities on our website and use this information to improve your experience. We need your permission to do this, however. For more information on this, please take a look at our cookie policy.
In order to analyse your surfing behaviour and activities, Paras Electronics uses Google Analytics and your IP address is made anonymous. Paras Electronics has an agreement in place with Google that dictates that our data results cannot be used for other Google services.
RETENTION PERIOD
Paras Electronics does not retain your personal data for longer than is absolutely necessary unless this is required by law. As soon as the relevant retention period has passed, personal data is either destroyed or made anonymous for further analytical or reporting purposes.
In some cases retention periods do not apply. This includes things like your webshop account, contact with our customer services department and subscriptions to newsletters. If, however, you'd like your personal data to be removed from our systems, that is your right. For more information on this, see the paragraph below on invoking your rights.
SHARING PERSONAL DATA
The personal data you share with Paras Electronics is only shared with our partners when it is necessary for the services we provide. Our partners include delivery services, suppliers or repair companies, payment partners and IT service providers. Partners who gain access to your personal data via Paras Electronics may only use that information to provide services on behalf of Paras Electronics. Paras Electronics has agreements in place with these partners to ensure that they will treat your personal data as carefully as we do.
In certain situations (suspicion of theft or fraud etc.) we may be legally required to share your personal data with parties like governmental agencies, the police or the judiciary to aid them with their duties or investigations.
Your personal data will not be sold to third parties and cannot be made public without your prior approval.
Paras Electronics website often contain links to other websites and organizations. Paras Electronics cannot be held responsible for the way these other parties treat your personal data. We recommend reading the privacy policy of each website you use.
SECURITY
Paras Electronics has taken appropriate technological and organizational measures to secure your personal data from unauthorized access, distribution or processing as well as unintentional destruction. Your personal data is stored on secure servers. When necessary, sensitive information is encrypted both internally and when shared with authorized external parties. Within Paras Electronics, only a restricted group of employees have access to your personal data that need it in order to carry out their duties.
EXTERNAL LINKS
The Site provides links to various Web sites maintained by third parties. When you click on one of these links, you will be transferred out of our Web site and connected to the Web site of the organization or company that maintains such site. Even if an affiliation exists between our Web site and a third-party Web site, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy and data collection policies and procedures. If you visit a Web site that is linked to the Site, you should consult that site's privacy policy before providing any personal information.
INVOKING YOUR RIGHTS
This includes the right to see your personal data, the right to request personal data be changed and the right to request that it be deleted. Paras Electronics has set up an online form that allows you to easily invoke any of these rights.
Paras Electronics does not make decisions based on automated processing with regards to matters that may affect you.
TERMS AND MODIFICATIONS TO PRIVACY STATEMENT
By using the Site, you signify your agreement to the terms of our Privacy Policy. If you do not agree with these terms, you should not use the Site. Paras Electronics may modify this privacy statement at any time. If a material change is made to this Privacy Policy and/or the way we use our users’ personally identifiable information, then we will post prominent notice of the nature of such change on the first page of this Privacy Policy and also on our home page. You are responsible for reviewing this Privacy Policy periodically to ensure that you are aware of any changes to it. Your continued use of the Site indicates your assent to any changes to this Privacy Policy.
CONTACT
If you have any further questions about this privacy policy or your rights, you can always get in touch with us by email contactus@paraselectronics.com or by sending a letter to:
393, Sir Mangaldas House,
Ground Floor, Naaz Cinema Compound,
Lamington Road, Mumbai – 400004
If you have any other questions, you can contact our customer service team by email at contactus@paraselectronics.com or by phone on 022-40049406.
Reference: demo_17
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